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Re: HTTP ERROR 500
Posted: Wed May 23, 2018 3:50 pm
by marcvander
Copying helvetica.php and renaming it to arial.php made it work. So now my reports launch properly.
The only difference: some of my text appear with a different font:
Capture d’écran 2018-05-23 à 15.48.45.png
I will try to change some things via the report builder to see. Anyway, now it works, thanks toms

Re: HTTP ERROR 500
Posted: Wed May 23, 2018 6:03 pm
by admin
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Re: HTTP ERROR 500
Posted: Thu May 24, 2018 8:18 am
by toms
marcvander wrote:
The only difference: some of my text appear with a different font:
Check each field in the report to see which fonts/sizes have been set.
Re: HTTP ERROR 500
Posted: Wed Jul 11, 2018 3:26 am
by admin
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Re: HTTP ERROR 500
Posted: Sat Dec 29, 2018 10:36 pm
by JEDV
I ran into the same or similar problem running reports. Chrome would show this message: "This page isn't working. [myurlname] is currently unable to handle this request. HTTP ERROR 500". FireFox would show a blank page. Clicking on reload in either browser would create the report pdf. nuDebug showed no errors. Going to the my site logs I found a message that "allowed memory is exhausted."
Did a Google search '"[hostname] custom php.ini", found instructions for my hostname, increased the memory size, and this resolved the issue for me.
Re: HTTP ERROR 500
Posted: Wed Jan 02, 2019 5:28 am
by admin
JDEV,
Thanks for sharing that fix.
Steven