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WordPress Plugin: Not Starting
Posted: Thu Jan 17, 2019 5:44 pm
by clifton11221
After installing and activating the plugin, when I click “Start NuBuilder”, I receive a blank screen with a yellow box on the left-hand-side of the screen. Nothing else.
I’m using WP v5.0.3; NuBuilder plugin v1.3; PHP v7.0.33; and MySQL v5.6.39.
Re: WordPress Plugin: Not Starting
Posted: Thu Jan 17, 2019 5:58 pm
by kev1n
Hi,
Have you checked the log files of php?
Re: WordPress Plugin: Not Starting
Posted: Thu Jan 17, 2019 6:02 pm
by clifton11221
kev1n wrote:Hi,
Have you checked the log files of php?
Where do I check the file that you're referring to?
Re: WordPress Plugin: Not Starting
Posted: Thu Jan 17, 2019 6:08 pm
by kev1n
Re: WordPress Plugin: Not Starting
Posted: Fri Jan 18, 2019 12:28 am
by clifton11221
Received the location of the error file from my host. However, there's nothing in there related to NuBuilder.
The browser (Chrome) error is:
Code: Select all
Failed to load resource: the server responded with a status of 500 (Internal Server Error)
I noticed I'm not the only person with the issue. See here:
https://wordpress.org/support/topic/nub ... ess-5-0-3/
Re: WordPress Plugin: Not Starting
Posted: Fri Jan 18, 2019 3:09 am
by admin
I am sorry to hear that you are experiencing problems with our plugin.
I believe the problem is related to upgrading your PHP to 7.+ The plugin has not been tested with the latest version of PHP but we will resolve this in the next patch as soon as we can.
Re: WordPress Plugin: Not Starting
Posted: Fri Jan 18, 2019 3:37 pm
by clifton11221
admin wrote:I am sorry to hear that you are experiencing problems with our plugin.
I believe the problem is related to upgrading your PHP to 7.+ The plugin has not been tested with the latest version of PHP but we will resolve this in the next patch as soon as we can.
Thanks... Looking forward to the next release so I can get started
Re: WordPress Plugin: Not Starting
Posted: Wed Jan 23, 2019 5:05 am
by kev1n
V1.4 released:
Javascript loop bug on first page load fixed.
Set focus to lookup when Browse is closed fixed.
Compatibility issues with PHP 7.3 fixed
Re: WordPress Plugin: Not Starting
Posted: Fri Jan 25, 2019 11:36 pm
by clifton11221
kev1n wrote:V1.4 released:
Javascript loop bug on first page load fixed.
Set focus to lookup when Browse is closed fixed.
Compatibility issues with PHP 7.3 fixed
Tried to install it again... same issue.
If you would like to test my settings, setup, etc let me know and I'll send you the credentials via PM.
Re: WordPress Plugin: Not Starting
Posted: Mon Jan 28, 2019 5:51 pm
by clifton11221
FYI - I tried installing the standalone version and I get a 500 Internal Server error with that version as well.