Welcome to the nuBuilder Forums!

Register and log in to access exclusive forums and content available only to registered users.

WP plugin error 500

Questions related to using nuBuilder Forte.
Post Reply
letterboxonline
Posts: 1
Joined: Fri Mar 22, 2019 2:38 am

WP plugin error 500

Unread post by letterboxonline »

hi
we have wordpress 5.1.1 running on a dedicated private linux centos 7 install:
apache – 2.4.6
php – 7.3.3
wordpress – 5.1.1

wordpress seems to be running fine as i can access all sections in the admin menu. i can successfully install and activate the nuBuilder plugin from the plugin manager in WP.
once nuBuilder is active, i get the nuBuilder button at the top of the left side menu in WP.
when i click on the nuBuilder button it shows the ‘start nubuilder’ button.
when i click on this, i get:
This page isn’t working 192.168.1.76 is currently unable to handle this request.
HTTP ERROR 500

i have tried re creating the .htaccess file and also defining PHP RAM to 64M.
i enabled a log file and captured the data below when i try and start nuBuilder plugin in WP.
>>>>>>>>>>>>>>>>>
[29-Mar-2019 01:26:45 UTC] PHP Notice: Constant DB_HOST already defined in /var/www/html/wp-content/plugins/nubuilder-forte/nubuilder-include.php on line 14
[29-Mar-2019 01:26:45 UTC] PHP Notice: Constant DB_NAME already defined in /var/www/html/wp-content/plugins/nubuilder-forte/nubuilder-include.php on line 15
[29-Mar-2019 01:26:45 UTC] PHP Notice: Constant DB_USER already defined in /var/www/html/wp-content/plugins/nubuilder-forte/nubuilder-include.php on line 16
[29-Mar-2019 01:26:45 UTC] PHP Notice: Constant DB_PASSWORD already defined in /var/www/html/wp-content/plugins/nubuilder-forte/nubuilder-include.php on line 17
[29-Mar-2019 01:26:45 UTC] PHP Notice: Constant DB_CHARSET already defined in /var/www/html/wp-content/plugins/nubuilder-forte/nubuilder-include.php on line 18
>>>>>>>>>>>>>>>>>>>

any help or ideas on resolving this would be greatly appreciated.
thanks
ryan
kev1n
nuBuilder Team
Posts: 4307
Joined: Sun Oct 14, 2018 6:43 pm
Has thanked: 71 times
Been thanked: 447 times
Contact:

Re: WP plugin error 500

Unread post by kev1n »

From stackoverflow.com:
Your site is serving a 500 Internal Server Error. This can be caused by a number of things, such as:

File Permissions
Fatal Code Errors
Web Server Issues

As you have highlighted it is a permission issue. You need to ensure that your files are executable by the web server user

Please see below article for some guidance on proper file permissions. https://www.digitalocean.com/community/ ... -directory
Post Reply