email template

[kev1n]

I tried to reproduce it, and for me the correct template is being used/sent.
I’ve attached screenshots of the individual forms. Please compare them and check what might be different on your side.

user.png

access level.png

procedure.png

email_template.png

[sietwolt]

Thanks for your extended answer.
The difference in handling is : i copied the template procedure in emailtemplates/Form properties/adjusted code and not in Procedures as you do.
Copying to procedures i have to clone the procedure 'nu_send_welcome_email_template' and then delete the 'old' one?
Thanks

[kev1n]

nuBuilder’s core forms (objects, code, etc.) should never be modified, as any changes will be overwritten during updates.
Templates—such as those for procedures, emails, and similar items—are designed to be cloned and customised to suit your needs.

What do you mean by “deleting the old one”? Templates should not be deleted if that’s what you’re referring to.

[sietwolt]

Sorry. I have to repair the code in emailtemplates/Form properties/adjusted code.
Therefor i have to set back a backup. Is it asked to much if you can send the code again to me?

[kev1n]

Can you copy it from http://demo.nubuilder.cloud/ ?

[sietwolt]

Thanks. In the demo there is in emailtemplates 'nu_send_welcome_email'/formproperties/adjusted code no content.
Entering a new user as 'vrijwilliger' gives an errormessage.

error message.docx

Probably the best to replace a backup and do the whole procedure again.

[kev1n]

I see this code (direct link). Or do you mean a different code?

email_template_code.png

Entering a new user as 'vrijwilliger' gives an errormessage.
error message.docx

The error indicates a syntax issue. You can fix it with AI or share your code here.


PS: Could you attach the images directly instead of putting them in a Word document? It’s much easier to view them that way.

[sietwolt]

Code repared. Now message on entering new user: unknown template.
Following entries:

Screenshot 2025-09-16 at 11-14-33 nuBuilder - Test_Han.png

Screenshot 2025-09-16 at 11-15-08 nuBuilder - vrijwilliger.png

Screenshot 2025-09-16 at 11-15-49 nuBuilder - nu_send_welcome_email.png

Screenshot 2025-09-16 at 11-17-54 nuBuilder - nu_send_welcome_email.png

Screenshot 2025-09-16 at 11-23-02 nuBuilder - Test_Han.png

[kev1n]

The code must match.

[sietwolt]

In meantime adjusted. However meassage : template unknown remains.

Screenshot 2025-09-16 at 12-03-32 nuBuilder - nu_send_welcome_email.png

Screenshot 2025-09-16 at 12-03-01 nuBuilder - nu_send_welcome_email.png