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2FA code taking 5 mins plus to arrive
Posted: Wed Dec 01, 2021 5:03 pm
by GlenMcCabe
We have one or two users who complain that the emailed code for 2FA is taking 5 mins and more to arrive. I realise that I need to check their email setup but I was wondering if I can check on nuBuilder how long it takes to send.
Thanks
Re: 2FA code taking 5 mins plus to arrive
Posted: Wed Dec 01, 2021 5:06 pm
by kev1n
This has nothing to do with nuBuilder. E.g. when I send an email to an @outlook.com address, it always arrives immediately.
To my company address (MS Exchange) there is always a delay.
Re: 2FA code taking 5 mins plus to arrive
Posted: Wed Dec 01, 2021 5:20 pm
by GlenMcCabe
Thanks Kevin
I have already made that point to the users. Just wanted to reassure myself that nuBuilder didnt queue email sending.
Glen