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WP plugin error 500

Questions related to using nuBuilder Forte.
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letterboxonline
Posts: 1
Joined: Fri Mar 22, 2019 2:38 am

WP plugin error 500

Unread post by letterboxonline »

hi
we have wordpress 5.1.1 running on a dedicated private linux centos 7 install:
apache – 2.4.6
php – 7.3.3
wordpress – 5.1.1

wordpress seems to be running fine as i can access all sections in the admin menu. i can successfully install and activate the nuBuilder plugin from the plugin manager in WP.
once nuBuilder is active, i get the nuBuilder button at the top of the left side menu in WP.
when i click on the nuBuilder button it shows the ‘start nubuilder’ button.
when i click on this, i get:
This page isn’t working 192.168.1.76 is currently unable to handle this request.
HTTP ERROR 500

i have tried re creating the .htaccess file and also defining PHP RAM to 64M.
i enabled a log file and captured the data below when i try and start nuBuilder plugin in WP.
>>>>>>>>>>>>>>>>>
[29-Mar-2019 01:26:45 UTC] PHP Notice: Constant DB_HOST already defined in /var/www/html/wp-content/plugins/nubuilder-forte/nubuilder-include.php on line 14
[29-Mar-2019 01:26:45 UTC] PHP Notice: Constant DB_NAME already defined in /var/www/html/wp-content/plugins/nubuilder-forte/nubuilder-include.php on line 15
[29-Mar-2019 01:26:45 UTC] PHP Notice: Constant DB_USER already defined in /var/www/html/wp-content/plugins/nubuilder-forte/nubuilder-include.php on line 16
[29-Mar-2019 01:26:45 UTC] PHP Notice: Constant DB_PASSWORD already defined in /var/www/html/wp-content/plugins/nubuilder-forte/nubuilder-include.php on line 17
[29-Mar-2019 01:26:45 UTC] PHP Notice: Constant DB_CHARSET already defined in /var/www/html/wp-content/plugins/nubuilder-forte/nubuilder-include.php on line 18
>>>>>>>>>>>>>>>>>>>

any help or ideas on resolving this would be greatly appreciated.
thanks
ryan
kev1n
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Re: WP plugin error 500

Unread post by kev1n »

From stackoverflow.com:
Your site is serving a 500 Internal Server Error. This can be caused by a number of things, such as:

File Permissions
Fatal Code Errors
Web Server Issues

As you have highlighted it is a permission issue. You need to ensure that your files are executable by the web server user

Please see below article for some guidance on proper file permissions. https://www.digitalocean.com/community/ ... -directory
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