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WordPress Plugin: Not Starting

Questions related to using nuBuilder Forte.
clifton11221
Posts: 10
Joined: Thu Jan 17, 2019 5:40 pm

WordPress Plugin: Not Starting

Unread post by clifton11221 »

After installing and activating the plugin, when I click “Start NuBuilder”, I receive a blank screen with a yellow box on the left-hand-side of the screen. Nothing else.

I’m using WP v5.0.3; NuBuilder plugin v1.3; PHP v7.0.33; and MySQL v5.6.39.
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kev1n
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Re: WordPress Plugin: Not Starting

Unread post by kev1n »

Hi,

Have you checked the log files of php?
clifton11221
Posts: 10
Joined: Thu Jan 17, 2019 5:40 pm

Re: WordPress Plugin: Not Starting

Unread post by clifton11221 »

kev1n wrote:Hi,

Have you checked the log files of php?
Where do I check the file that you're referring to?
clifton11221
Posts: 10
Joined: Thu Jan 17, 2019 5:40 pm

Re: WordPress Plugin: Not Starting

Unread post by clifton11221 »

Received the location of the error file from my host. However, there's nothing in there related to NuBuilder.

The browser (Chrome) error is:

Code: Select all

Failed to load resource: the server responded with a status of 500 (Internal Server Error) 
I noticed I'm not the only person with the issue. See here:

https://wordpress.org/support/topic/nub ... ess-5-0-3/
admin
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Re: WordPress Plugin: Not Starting

Unread post by admin »

I am sorry to hear that you are experiencing problems with our plugin.
I believe the problem is related to upgrading your PHP to 7.+ The plugin has not been tested with the latest version of PHP but we will resolve this in the next patch as soon as we can.
clifton11221
Posts: 10
Joined: Thu Jan 17, 2019 5:40 pm

Re: WordPress Plugin: Not Starting

Unread post by clifton11221 »

admin wrote:I am sorry to hear that you are experiencing problems with our plugin.
I believe the problem is related to upgrading your PHP to 7.+ The plugin has not been tested with the latest version of PHP but we will resolve this in the next patch as soon as we can.
Thanks... Looking forward to the next release so I can get started ;-)
kev1n
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Re: WordPress Plugin: Not Starting

Unread post by kev1n »

V1.4 released:
Javascript loop bug on first page load fixed.
Set focus to lookup when Browse is closed fixed.
Compatibility issues with PHP 7.3 fixed
clifton11221
Posts: 10
Joined: Thu Jan 17, 2019 5:40 pm

Re: WordPress Plugin: Not Starting

Unread post by clifton11221 »

kev1n wrote:V1.4 released:
Javascript loop bug on first page load fixed.
Set focus to lookup when Browse is closed fixed.
Compatibility issues with PHP 7.3 fixed
Tried to install it again... same issue.

If you would like to test my settings, setup, etc let me know and I'll send you the credentials via PM.
clifton11221
Posts: 10
Joined: Thu Jan 17, 2019 5:40 pm

Re: WordPress Plugin: Not Starting

Unread post by clifton11221 »

FYI - I tried installing the standalone version and I get a 500 Internal Server error with that version as well.
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